Field service management software for teams that work off-site

Pinstripe Fleet Management is software for businesses that send people out to do work. You use it to book jobs, tell your crew where to go, keep track of hours, keep tabs on trucks and tools, send the bill, and get paid. It all lives in one place, and each person only sees the part they need.

You get eight tools: Customers, Jobs, Schedule, Invoices, Time tracking, Vehicles, Equipment, and a Customer Portal. There is also a home screen with today's work, eight built-in reports you can export to a spreadsheet, and an assistant you can ask questions about your own jobs and schedule.

Any business that sends people to a location to do the work: mobile car wash and detailing, house and office cleaning, landscaping, pest control, HVAC, handyman and property maintenance, pool service, pressure washing, courier, moving, and inspection companies.

Yes. You send an estimate and the customer opens a page built for a phone, not a PDF attached to an email. It shows the work, the price, and the date you are holding that price until. They tap approve or decline, get confirmation right away, and you see the answer the moment they give it.

That depends on your work and your customers, so we show you your own numbers instead of an industry average. Your estimates screen gives you the share that get approved and the median time customers take to decide, grouped by how quickly you sent the estimate out: same day, one to three days, three to seven days, and over a week.

You connect your own Stripe account, which is the same service most businesses already use to take cards. Send a customer an estimate first if you want their approval before you start, then send the invoice. Your customer clicks a link and pays by card. The money goes to your bank account, not ours. Your monthly bill for the software is billed separately and never touches your customer payments.

Only if you say so. You decide who is allowed to see money. For anyone else, the prices and totals are not just hidden on the screen, they are never sent to their phone or computer in the first place.

Yes. Your crew can use it right in the phone browser, and there is an iPhone app too. They can unlock with a fingerprint or face, take before and after photos, scan a code to clock in, get reminders, and keep working when there is no signal. It catches up once they are back in service.

Yes. Your records are walled off from every other business using the software, and the database itself enforces that, not just the screen you see. If our support team ever needs to look at your account to help you, a banner shows up in your workspace and the visit is written to a log you can review.

Yes, when the technician turns it on for that visit. On their job page the customer sees something like about three miles away, updated two minutes ago. It is a courtesy update for the person waiting at home, not tracking: there is no map, no coordinates, and no history, and it ends when the technician arrives.

No. A crew member turns on location sharing for one visit at a time, only while they are marked as on the way, and it turns off the moment they arrive. Your customer only sees a rough distance and how recent it is, never a map and never a history of everywhere they have been.

Not today. Everything that goes out right now is email. Text messaging is built but switched off while carrier approval is pending, and this page will say so when that changes.