Pinstripe Fleet Management runs the same loop no matter what you do: book the job, send the crew, track the hours, prove the work, send the bill, get paid. What changes by trade is how the schedule and the billing are set up, and that part is handled during setup.
Any business that sends people out to a location to do the work. That covers cleaning and janitorial companies, landscapers, HVAC, plumbing and electrical, handyman and property maintenance, pool service, pest control, mobile car wash and detailing, pressure washing, snow removal, courier and moving companies, installers, and inspection companies.
Each page covers how that trade schedules, proves the work, and bills.
Same tools, different defaults. Here is what the day looks like in each group and the kinds of businesses that run this way.
Recurring routes, crews of two or three, and one bill per building or per account.
Standing appointments run out for the whole contract, the crew closes out with photos on the phone, and the office bills the account monthly instead of chasing paper.
Route based work that changes with the season and swings hard in spring and fall.
Group the day by corridor, keep the recurring route on the calendar, and drop the extra work into the open slots that are already visible.
Dispatch driven work where response time and a clean write up win the next call.
Requests become jobs the moment they arrive, the tech gets the history and access notes on the phone, and the invoice goes out the day the work is done.
The shop travels to the customer, so the truck and the schedule are the whole business.
Travel time is tracked as its own activity, the customer gets a link showing when the crew is coming, and payment happens by card before the truck leaves.
One management company, many buildings, and work orders that all need to reconcile.
The management company is the customer and each building is a property underneath it, so one combined invoice can still show a line per building.
Work that starts when the weather says so and has to be finished before morning.
Routes are built once before the season, every site gets a timestamp and photos, and seasonal, per push, and per inch accounts each bill off the same event record.
Scheduled stops, a signature at the end, and a customer who wants a window.
Stops sit on a dispatch board the office can rearrange, proof of delivery is captured on the phone, and the customer sees status without calling in.
The deliverable is the report, so the paperwork has to be right the first time.
Checklists and required photos are part of the job, and the finished record is available to share the same day.
Setup asks what kind of work you do and then sets sensible starting points. You are never locked into them.
Any business that sends people out to a location to do the work. That covers cleaning and janitorial companies, landscapers, HVAC, plumbing and electrical, handyman and property maintenance, pool service, pest control, mobile car wash and detailing, pressure washing, snow removal, courier and moving companies, installers, and inspection companies.
It almost certainly still fits. The software is built around a job, a customer, a schedule, and a bill, and that is the same shape of work in most service trades. You turn on the parts you use and leave the rest off.
Yes, but you do not have to figure it out yourself. When you sign up you pick your business type, and the setup gives you a starting point that matches it, such as recurring routes for a cleaning company or per event billing for a snow contractor. You can change anything after that.
Yes. A lot of businesses mow in the summer and plow in the winter, or clean and do handyman work. It is all one customer list, one crew list, and one place to bill from, so you are not paying for two systems and retyping the same names.
No. It pays off fastest for a shop running two to twenty five people, because that is the size where the schedule stops fitting in one person's head. A two truck operation can start on it in an afternoon.
That is the real question, and it is why the field side is kept short. A crew member opens the app, sees their jobs for the day, taps to start, takes the photos, and taps to finish. There is an iPhone app, and it keeps working when there is no signal and catches up later.
We write about how this work actually runs in the New York metro.
Bring three jobs you ran last week and we will build them in front of you. If the software cannot handle your real work, you will know in twenty minutes.
