Customer care text messages from Pinstripe Fleet Management

Pinstripe Fleet Management is a service of Pinstripe Business Services LLC. This page is the public sign-up for our customer care text program. Texts come from (516) 344-8761. You can sign up here, by texting START to that number, or by checking the consent box on a work order or appointment form given to you by the business serving you.

Sign up for text alerts

Enter your own mobile number and check the box. The box is never checked for you.

Every way you can opt in

  1. 1. This web form. You type your own mobile number and check an unchecked consent box that carries the full disclosure above. We store the number, the exact wording you agreed to, and the date and time.
  2. 2. Texting START. You text START, YES, or UNSTOP to (516) 344-8761. We reply with a confirmation that names the program, says message and data rates may apply, and tells you to reply STOP to cancel.
  3. 3. On a work order or appointment form. The business serving you presents the same consent wording next to a box that is not checked in advance. When you check it and sign, the business records your number and that consent in Pinstripe Fleet Management, along with how you agreed. Nothing can be texted until that record exists.

Consent is never a condition of buying anything, and we do not share or sell mobile numbers or consent to anyone for marketing.

What we send

Customer care messages only — appointment reminders, technician arrival updates, and estimate notifications. No marketing or promotional messages on this program. Message frequency varies with your service activity, usually a few messages a month.

  • Sample: “Pinstripe Fleet: reminder — you have an appointment tomorrow at 9:00 AM with ABC Services. Reply STOP to unsubscribe.”
  • Sample: “Pinstripe Fleet: your technician is on the way for your 2:00 PM appointment. Reply STOP to unsubscribe.”
  • Sample: “Pinstripe Fleet: your estimate #1042 is ready to review at https://fleet.pinstripeservices.com/e/1042. Reply STOP to unsubscribe.”
  • Sample: “Pinstripe Fleet: your appointment is complete. Your invoice is ready at https://fleet.pinstripeservices.com/pay/inv-1042. Reply STOP to unsubscribe.”

Stopping messages and getting help

  • Reply STOP to any message to unsubscribe. You get one confirmation and nothing after that. Reply START to turn messages back on.
  • Reply HELP for help, or email [email protected].
  • Message and data rates may apply. Carriers are not liable for delayed messages.

More detail is in our Messaging Terms, Terms of Service, and Privacy Policy.