Buildings sit under the account
The management company is the customer and each property is a service location with its own address, access notes, contacts, and full job history.
- Customers
- Service locations
Property and facility maintenance
Property maintenance software for companies servicing many buildings
When your customer is a management company, the hard part is not the work. It is that one customer has forty buildings, every building has its own access rules, and the invoice has to reconcile against their internal list.
What does property maintenance software need to do?
It needs the management company to be the customer and each building to sit underneath it as its own location with its own access notes and history. Then work orders roll up correctly and one invoice can still show a line per building.
How does a portfolio run on it?
The same tools every Pinstripe Fleet customer gets, set up the way this trade runs.
Work orders become jobs
A request becomes a job on the board with the building, the trade, and the scope. The tech sees the access notes before they arrive instead of calling from the lobby.
- Jobs
- Dispatch board
Proof per building
Photos, checklists, and completion times are captured per job, so the record you hand back to the property manager matches the work order they opened.
- Photo capture
- Checklists
- Job timeline
One invoice that reconciles
Roll a month of work orders across the portfolio into a single invoice with a line per building, so the property manager can check it against their own list without a phone call.
- Invoices
- Reports
- Customer portal
What is set up for a maintenance contractor?
Setup starts you with multi location customers, work order style jobs, required completion photos, and monthly per account billing that itemizes by building.
Common questions from property and facility maintenance companies
Can one customer have many buildings?
Yes. That is the normal shape here. The management company is the customer and each building is a service location under it, with its own address, access notes, contacts, and history.
Can I send one invoice for the whole portfolio?
Yes. A month of work orders across many buildings can roll into one invoice for the account, itemized by building so the property manager can reconcile it against their own records.
Can the property manager see status without calling?
You can share a portal link they open without an account. They see the work you chose to share and the bill, and you can revoke the link at any time.
Does it handle inspections and turnovers?
Yes. A turnover or an inspection is a job with a required checklist and required photos, and the finished record can be shared the same day.
What else does it run?
The same platform, set up for a different trade.
- Courier, moving, and installationWhat does delivery and moving software need to do?
- Cleaning and janitorialWhat does cleaning business software need to do?
- Landscaping and lawn careWhat does landscaping software need to do?
- Pest controlWhat does pest control software need to do?
- Property maintenance software for Queens and Brooklyn buildingsHow portfolio work runs in the outer boroughs.
Not sure it fits how you work?
Bring three jobs you ran last week and we will build them in front of you. If it cannot handle your real work, you will know in twenty minutes.
Pinstripe Fleet Management is built and supported by Pinstripe Business Services.