Cleaning and janitorial

Cleaning business software for recurring routes and account billing

Most cleaning companies do not have a scheduling problem on any single day. They have a standing route that has to run every week without anyone rebuilding it, and a stack of accounts that all bill on a different rhythm.

What does cleaning business software need to do?

It needs to hold a recurring route so the same crew hits the same buildings every week without anyone retyping it, prove the work with photos from the crew's phone, and bill the account instead of the visit. Everything else is a bonus. Pinstripe Fleet does those three things first.

How does a cleaning day run on it?

The same tools every Pinstripe Fleet customer gets, set up the way this trade runs.

The route is already built

Standing appointments run out for the length of the contract, so Monday's route is on the calendar before anyone opens a laptop. One off deep cleans and move outs drop into the open slots that are already visible.

  • Recurring jobs
  • Schedule
  • Dispatch board

The crew closes out with proof

A cleaner opens the job on their phone, works the checklist, takes the required photos, and taps finish. If they lose signal in a stairwell or a basement, the phone holds the work and catches up.

  • Checklists
  • Photo capture
  • Signatures

Hours land where you can use them

Clock in and out per visit, or scan a code at the building. The hours attach to the job, so you can see what a building actually costs to service before you renew the contract.

  • Time tracking
  • Job costing
  • Reports

The account gets one bill

Bill per visit for residential, or roll a month of visits into one invoice for a commercial account. The customer pays by card from a link, and the money goes to your own bank account.

  • Invoices
  • Card payments
  • Customer portal

What is set up for a cleaning company?

Setup starts you with a recurring route schedule, a service list built around visit types rather than hourly work, a close out checklist with required photos, and monthly per account billing. You can change any of it afterward.

Common questions from cleaning and janitorial companies

Can I bill a commercial account monthly instead of per visit?

Yes. A month of visits can roll into one invoice for the account, and the invoice can still show a line for each building or each visit so the property manager can check it. Residential customers can be billed at the visit instead.

Will my cleaners actually take the photos?

You can make photos required before a job can be closed out, so the job stays open until they are captured. The crew sees the photo prompts as part of the checklist rather than as an extra step, and it works on the phone they already carry.

What happens when a customer cancels the same morning?

Open the day on the dispatch board, move the visit or drop it, and reassign the crew to something else on the board. The customer sees the change on their portal link without anyone calling them.

Can I stop my cleaners from seeing what a job is worth?

Yes. You decide who can see money. For anyone else, prices and totals are never sent to their phone in the first place, so there is nothing to find.

Not sure it fits how you work?

Bring three jobs you ran last week and we will build them in front of you. If it cannot handle your real work, you will know in twenty minutes.

Pinstripe Fleet Management is built and supported by Pinstripe Business Services.