Messaging Terms

Transactional. Account, security, invoice, receipt, invitation, portal access, and job update messages tied to your use of the service.

Account security. Sign-in confirmations, password resets, MFA notices.

Customer reminders. Messages the Organization sends to its own customers about their jobs and invoices, using the platform.

Marketing. Optional messages about product updates or promotions.

Marketing communications require a separate opt-in. The marketing checkbox is never pre-checked and is separate from your acceptance of the Terms.

Marketing emails include an unsubscribe link. You may also opt out at any time through Privacy Choices. Transactional messages will continue as long as you use the service.

Pinstripe Fleet does not send SMS today. When SMS becomes available, it will:

• Require your prior express consent, with clear disclosure of message frequency and that message and data rates may apply.
• Support STOP to unsubscribe and HELP for assistance.
• Identify the sender on the first message of a session.
• Comply with applicable carrier and regulatory rules, including 10DLC registration in the US.

Organizations sending SMS to their own customers are responsible for obtaining consent, honoring opt-outs, and complying with applicable law.

When an Organization uses the platform to send messages to its customers or workforce, the Organization is responsible for the content, for obtaining necessary consent, and for compliance with applicable communications and consumer-protection laws.