Account Deletion

Location: Settings → Profile → Delete Account in the Pinstripe Fleet app.

You will be asked to reauthenticate and to type a confirmation phrase. Your deletion is queued with a 7-day cooling-off period; signing in during that window offers a one-click cancel.

After the cooling-off period:

• Your profile is deleted.
• Your memberships in each Organization are marked removed.
• Business records you created for an Organization (job notes, time entries, audit events) are anonymized where necessary so the Organization can still reconstruct its own history. The author is shown as "Former user".
• You receive a confirmation email on completion.

Only an Organization owner or authorized administrator may initiate this. You will be asked to reauthenticate and to type the Organization slug as confirmation.

Before we schedule the deletion:

• Your subscription is scheduled to cancel at the end of the current billing period, or immediately if you are not in a paid period.
• You are given the opportunity to export data.
• You are reminded that a connected Stripe merchant account is not automatically closed and must be handled through Stripe.

Deletion runs after a 7-day cooling-off period. Some records are retained where required — see below.

Even after deletion, we retain limited records where necessary for billing history, fraud prevention, security incident review, audit logs for the retention window, legal holds, and dispute resolution. Retained records are minimized to the fact of the event, not the underlying content.

The iOS app supports the same deletion flow at Settings → Profile → Delete Account, meeting Apple's in-app account-deletion requirement.

Deactivating an account is not the same as deletion. If you want your data removed, please use the deletion flow above.

If you cannot complete deletion from the app, email [email protected] or submit a request through Privacy Choices.